JUPAS Office 24-hour Interactive Voice Response System
When using the JUPAS Office 24-hour Interactive Voice Response System (IVRS) at (852) 2334 2330,
if you wish to speak to the JUPAS Office staff, press 0;
if you wish to listen to the options again in each menu, press #;
if you wish to end the call, press 9;
if you wish to return to the main menu, press *; or
if you wish to enquire about specific information, press the respective fast keys as follows:
| Topic | Fast Key |
|---|---|
| Eligibility & Methods to Apply via JUPAS | Press 3→1→1→1 |
| Submission of HKDSE Examination Results | Press 3→1→1→2→1 |
| Registered HKDSE Examinations with Identity Documents Other Than HKID Card | Press 3→1→1→2→2 |
| Applicants with More Than One Sitting in HKDSE Examinations | Press 3→1→1→2→3 |
| Actual Priority of Programme Choices | Press 3→1→1→3 |
| Interview Arrangements | Press 3→1→1→4 |
| Cancellation of JUPAS Application | Press 3→1→1→5 |
| Applicants with Disabilities | Press 3→1→1→6 |
| General Entrance Requirements of the 9 JUPAS Participating-institutions and the SSSDP Institutions | Press 3→1→1→7 |
| Concurrent Applications | Press 3→1→1→8 |
| Contact Information of City University of Hong Kong | Press 3→1→2→1 |
| Contact Information of Hong Kong Baptist University | Press 3→1→2→2 |
| Contact Information of The Hong Kong Polytechnic University | Press 3→1→2→3 |
| Contact Information of The Chinese University of Hong Kong | Press 3→1→2→4 |
| Contact Information of The Hong Kong University of Science and Technology | Press 3→1→2→5 |
| Contact Information of The University of Hong Kong | Press 3→1→2→6 |
| Contact Information of Lingnan University | Press 3→1→2→7 |
| Contact Information of The Education University of Hong Kong | Press 3→1→2→8 |
| Contact Information of Hong Kong Metropolitan University | Press 3→1→2→9 |
| Request for Changes of Personal Profile | Press 3→1→3→1 |
| Updating of Programme Choices (before Release of HKDSE Examination Results) | Press 3→1→3→2→1 |
| Modification of Programme Choices (after Release of HKDSE Examination Results) | Press 3→1→3→2→2 |
| Eligibility for Reconsideration of Application Based on Upgraded HKDSE Examination Results on Subject Levels / Grades after Rechecking and Remarking | Press 3→1→4→1 |
| How to request for Reconsideration of Application Based on Upgraded HKDSE Examination Results on Subject Levels / Grades after Rechecking and Remarking | Press 3→1→4→2 |
| Applicant Accepting Main Round Offer | Press 3→1→5→1→1 |
| Applicant Declining Main Round Offer | Press 3→1→5→1→2 |
| Applicant without Main Round Offer | Press 3→1→5→1→3 |
| Applicant Accepting Clearing Round Offer | Press 3→1→5→2→1 |
| Applicant Declining Clearing Round Offer | Press 3→1→5→2→2 |
| Applicant without Clearing Round Offer | Press 3→1→5→2→3 |
| Subsequent Round | Press 3→1→5→3 |
| Main Round Offer Results (This function will be available as from 9:00 am on the day of announcement of Main Round offer results) | Press 3→3 ENTER PIN (i.e. the 8-digit application no. and HKID card no.). Applicants should keep their PIN CONFIDENTIAL for security reasons. |