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Special Notice

The JUPAS online application system will be temporarily closed for a scheduled system upgrade on 15 April 2024 (9:00 am – 2:00 pm).

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JUPAS Office 24-hour Interactive Voice Response System

When using the JUPAS Office 24-hour Interactive Voice Response System (IVRS) at (852) 2334 2330,

if you wish to speak to the JUPAS Office staff, press 0;

if you wish to listen to the options again in each menu, press #;

if you wish to end the call, press 9;

if you wish to return to the main menu, press *; or

if you wish to enquire about specific information, press the respective fast keys as follows:

Topic Fast Key
Eligibility & Methods to Apply via JUPAS Press 3→1→1→1
Submission of HKDSE Examination Results Press 3→1→1→2→1
Registered HKDSE Examinations with Identity Documents Other Than HKID Card Press 3→1→1→2→2
Applicants with More Than One Sitting in HKDSE Examinations Press 3→1→1→2→3
Actual Priority of Programme Choices Press 3→1→1→3
Interview Arrangements Press 3→1→1→4
Cancellation of JUPAS Application Press 3→1→1→5
Applicants with Disabilities Press 3→1→1→6
General Entrance Requirements of the 9 JUPAS Participating-institutions and the SSSDP Institutions Press 3→1→1→7
Concurrent Applications Press 3→1→1→8
Contact Information of City University of Hong Kong Press 3→1→2→1
Contact Information of Hong Kong Baptist University Press 3→1→2→2
Contact Information of The Hong Kong Polytechnic University Press 3→1→2→3
Contact Information of The Chinese University of Hong Kong Press 3→1→2→4
Contact Information of The Hong Kong University of Science and Technology Press 3→1→2→5
Contact Information of The University of Hong Kong Press 3→1→2→6
Contact Information of Lingnan University Press 3→1→2→7
Contact Information of The Education University of Hong Kong Press 3→1→2→8
Contact Information of Hong Kong Metropolitan University Press 3→1→2→9
Request for Changes of Personal Profile Press 3→1→3→1
Updating of Programme Choices (before Release of HKDSE Examination Results) Press 3→1→3→2→1
Modification of Programme Choices (after Release of HKDSE Examination Results) Press 3→1→3→2→2
Eligibility for Reconsideration of Application Based on Upgraded HKDSE Examination Results on Subject Levels / Grades after Rechecking and Remarking Press 3→1→4→1
How to request for Reconsideration of Application Based on Upgraded HKDSE Examination Results on Subject Levels / Grades after Rechecking and Remarking Press 3→1→4→2
Applicant Accepting Main Round Offer Press 3→1→5→1→1
Applicant Declining Main Round Offer Press 3→1→5→1→2
Applicant without Main Round Offer Press 3→1→5→1→3
Applicant Accepting Clearing Round Offer Press 3→1→5→2→1
Applicant Declining Clearing Round Offer Press 3→1→5→2→2
Applicant without Clearing Round Offer Press 3→1→5→2→3
Subsequent Round Press 3→1→5→3
Main Round Offer Results (This function will be available as from 9:00 am on the day of announcement of Main Round offer results) Press 3→3 ENTER PIN (i.e. the 8-digit application no. and HKID card no.).  Applicants should keep their PIN CONFIDENTIAL for security reasons.