Skip to content
Start Main Content

JUPAS Office 24-hour Interactive Voice Response System

When using the JUPAS Office 24-hour Interactive Voice Response System (IVRS) at 2334 2330,

if you wish to speak to the JUPAS Office staff, press 0;

if you wish to listen to the options again in each menu, press #;

if you wish to end the call, press 9;

if you wish to return to the main menu, press *; or

if you wish to enquire about specific information, press the respective fast keys as follows:

Information Enquired Fast Key
Application via JUPAS Press 3→1→1→1
Submission of Current HKDSE Examination Results Press 3→1→1→2→1
Submission of Past HKDSE Examination Results Press 3→1→1→2→2
Applicants with More Than One Sitting in HKDSE Examination Press 3→1→1→2→3
Actual Priority of Programme Choices Press 3→1→1→3
Interview Arrangements Press 3→1→1→4
Cancellation of JUPAS Application Press 3→1→1→5
Applicants with Disabilities Press 3→1→1→6
General Entrance Requirements of the 9 JUPAS Participating-institutions and the SSSDP Institutions Press 3→1→1→7
Direct Applications to the 9 JUPAS Participating-institutions and the SSSDP Institutions Press 3→1→1→8
Hotline of City University of Hong Kong Press 3→1→2→1
Hotline of Hong Kong Baptist University Press 3→1→2→2
Hotline of The Hong Kong Polytechnic University Press 3→1→2→3
Hotline of The Chinese University of Hong Kong Press 3→1→2→4
Hotline of The Hong Kong University of Science and Technology Press 3→1→2→5
Hotline of The University of Hong Kong Press 3→1→2→6
Hotline of Lingnan University Press 3→1→2→7
Hotline of The Education University of Hong Kong Press 3→1→2→8
Hotline of The Open University of Hong Kong Press 3→1→2→9
Request for Changes of Personal Profile Press 3→1→3→1
Updating of Programme Choices (before Release of HKDSE Examination Results) Press 3→1→3→2→1
Modification of Programme Choices (after Release of HKDSE Examination Results) Press 3→1→3→2→2
Reconsideration of Application Based on Upgraded HKDSE Examination Results on Subject Levels / Grades after Rechecking and Remarking Press 3→1→4→1
Offer Results for Reconsideration of Application Based on Upgraded HKDSE Examination Results on Subject Levels / Grades after Rechecking and Remarking Press 3→1→4→2
Applicant Accepting Main Round Offer Press 3→1→5→1→1
Applicant Declining Main Round Offer Press 3→1→5→1→2
Applicant without Main Round Offer Press 3→1→5→1→3
Applicant Accepting Clearing Round Offer Press 3→1→5→2→1
Applicant Declining Clearing Round Offer Press 3→1→5→2→2
Applicant without Clearing Round Offer Press 3→1→5→2→3
Applicant Accepting Subsequent Round Offer Press 3→1→5→3→1
Applicant Declining Subsequent Round Offer Press 3→1→5→3→2
Applicant without Subsequent Round Offer Press 3→1→5→3→3
Main Round Offer Results (This function will be available as from 9:00 am on the day of announcement of Main Round offer results) Press 3→3 ENTER PIN (i.e. the 8-digit application no. and HKID card no.).  Applicants should keep their PIN CONFIDENTIAL for security reasons.