About JUPAS Online Application System

Technical Problems in Using the JUPAS Online Application System

1 When applicants input their login names and passwords, and click "Login", it prompts applicants for the information again as if they have not input anything. What should they do?

Follow the steps below to correct the browser's cookie settings.

Chrome

Choose Customise and Control Google Chrome
Click Settings
Click Privacy and security
Click Third-party cookies
Click Allow third-party cookies

Safari

Choose General Safari Setting and click Settings...
Check Privacy
Set Cookies and website data: to turn off Block all cookies

Mozilla Firefox

Choose Open Application Menu
Click Settings
Click Privacy & Security
Set Browser Privacy to Standard

Microsoft Edge

Choose Settings and more
Click Settings
Click Cookies and site permissions
Click Manage and delete cookies and site data
Turn off Block third-party cookies

2 Does the JUPAS online application system support multiple logins at the same time?

NO. The JUPAS online application system ONLY supports single log-in. Please refrain from logging in to JUPAS account with multiple devices and / or browsers simultaneously, and avoid logging in with multiple tabs in the same browser to ensure data integrity.