About JUPAS

Music Qualifications

1 How can the applicants be certain that the copies of supporting documents of their music qualifications have been received by the JUPAS Office?

Applicants who have submitted supporting documents to the JUPAS Office for verification will first receive an auto-reply of JUPAS Office^#^. The acknowledgement / follow-up emails^#^will be sent to the applicants upon processing the verification in 2 working days. They can then log in to their JUPAS accounts to check the verification status after receiving the acknowledgement emails^#^.

School applicants who have presented their certificates to their schools for verification via the JUPAS online application system need not submit supporting documents to the JUPAS Office again. They can log in to their JUPAS accounts to check the verification status once the qualifications have been verified by their schools.

Please refer to the section on Music Qualifications for more details.

2 Will the music qualifications without verification be deleted after the deadline of 30 April 2025? How will the 9 JUPAS participating-institutions and the SSSDP institutions consider these music qualifications?

NO. The music qualifications without verification will not be deleted after the deadline of 30 April 2025 (11:59 pm).

However, qualifications not verified by schools (for school applicants) or the JUPAS Office on or before the deadline of 30 April 2025 (11:59 pm) will NOT be taken into consideration by the 9 JUPAS participating-institutions and the SSSDP institutions.

3 Do applicants need to submit copies of supporting documents of the music qualifications to the JUPAS Office if they have been verified by their schools via the JUPAS online application system?

NO. School applicants who have presented their certificates to their schools for verification via the JUPAS online application system need not submit supporting documents to the JUPAS Office again. They can log in to their JUPAS accounts to check the verification status.

4 Can applicants enter qualifications other than those listed in the List of Music Qualifications?

NO. Applicants can only enter music qualifications listed in the List of Music Qualifications.

In the consideration of music qualifications, the following will NOT be accepted:

"equivalent" qualifications;
qualifications not shown on the List of Music Qualifications;
screenshots showing results from webpages / emails; and
provisional results (e.g. mark forms, score sheets).

Please refer to the section on Music Qualifications for more details.

5 If applicants have undergone name changes but the names contained in the certificates are the previous ones, what should they do?

Applicants must inform the JUPAS Office immediately and submit copies of Deed Poll and / or identity documents containing the previous names for its necessary actions.

Please refer to the section on Personal Profile for more details.

^#As email is one of the channels that the JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions will use to contact applicants, applicants must ensure that the setting of their personal email accounts will not filter out or place such correspondence in the trash / junk / spam folders.

^ Emails and SMS are delivered via third party network providers and therefore the JUPAS Office is not responsible for any delay, loss, transfer, amendment or damage arising from the transmission process via third party network providers.

Should there be any discrepancies between information contained in emails and SMS and applicants' JUPAS accounts, the information contained in the latter (i.e. the JUPAS accounts) shall prevail.

Applicants are strongly advised to log in to their JUPAS accounts to double-check the related information.