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Period 1: Application & Other Submission Deadline (Oct 2026 – Jan 2027)

Personal and Contact Information

How to Update your Information 

Information to be Collected  To Update Information AFTER Activating JUPAS accounts
Personal Information Name

Step 1: Submit "Request for Change of Personal Information" under "Personal Information" in their JUPAS accounts.

Step 2: Upload a copy of their HKID cards and the relevant supporting documents, such as a Deed Poll for an official name change.

Applicants will receive an email#^ from the JUPAS Office upon submission of request.  Applicants may log in to their JUPAS accounts to check their updated personal information after 7 working days.

Date of Birth
Sex
HKID Card No.
Symbols on HKID Card
Contact Information Home Phone No.

Applicants may update the contact information at any time via "Contact Information" under "Personal Information" in their JUPAS accounts.

Personal Mobile Phone No.
Mailing Address
Email Address

Contact Information Usage

The JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions may contact applicants via one or more of the following channels:

  1. Phone (home and mobile);

  2. Registered email#^;

  3. SMS via registered mobile phone number^;

  4. Mail; or

  5. JUPAS account message box.

Applicants should ensure that their contact information, including email addresses, phone numbers and mailing addresses, is accurate and up to date so that they can receive important messages and correspondence.

Since important messages and correspondence from the JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions will be sent via applicants' mobile phone numbers and / or mailing addresses, applicants SHOULD NEVER share their mobile phone numbers or mailing addresses with other applicants in order to protect any information related to their JUPAS applications.

As email is one of the channels that the JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions will use to contact applicants, applicants must ensure that the setting of their personal email accounts will not filter out or place such correspondence in the trash / junk / spam folders.

^ Emails and SMS are delivered via third party network providers and therefore the JUPAS Office is not responsible for any delay, loss, transfer, amendment or damage arising from the transmission process via third party network providers.

Should there be any discrepancies between information contained in emails and SMS and applicants' JUPAS accounts, the information contained in the JUPAS accounts will prevail.

Applicants are strongly advised to log in to their JUPAS accounts to double-check the related information.

 SMS will be sent with the Registered SMS Sender ID of #JUPAS to a valid Hong Kong mobile phone number.