Other Information
Cancellation of JUPAS Application
Cancelling a JUPAS Application
Applicants who wish to cancel their JUPAS applications MUST submit their cancellation requests via their JUPAS accounts by 14 July 2027 (5:00 pm).
Upon successful cancellation of a JUPAS application, applicants will receive confirmation via emails#^ and SMS■^◊ from the JUPAS Office.
Applicants should check that they have received both confirmation messages. If the messages are not received after completing the cancellation procedures, applicants should contact the JUPAS Office immediately.
After cancellation, applicants will no longer be able to access the information under "Application Overview" in their JUPAS accounts.
Once a JUPAS application has been cancelled, the applicant will no longer be considered in the 2026 – 2027 Admissions Exercise, unless the application is reinstated by 13 January 2027 (5:00 pm).
Any fees paid are non-refundable and non-transferable to another admissions year / other applications.
Applicants who wish to reinstate their cancelled JUPAS applications MUST submit their reinstatement requests and pay a fee of HK$350 by 13 January 2027 (5:00 pm).
The fee is non-refundable and non-transferable to another admissions year / other applications.
Reinstatement requests submitted after 13 January 2027 (5:00 pm) are NOT accepted. Applications cancelled after this deadline cannot be reinstated for the 2026 – 2027 Admissions Exercise.
Deletion of Application Data or Personal Data
Cancellation of a JUPAS application does NOT result in the deletion of the applicant's application data or personal data.
The application data and personal data will be deleted on 1 March 2028 in accordance with the JUPAS Office's data retention arrangements. Applicants who have enquiries about the handling of their application data and / or Personal Data may contact the JUPAS Office via the Enquiry Form.
# As email is one of the channels that the JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions will use to contact applicants, applicants must ensure that the setting of their personal email accounts will not filter out or place such correspondence in the trash / junk / spam folders.
^ Emails and SMS are delivered via third party network providers and therefore the JUPAS Office is not responsible for any delay, loss, transfer, amendment or damage arising from the transmission process via third party network providers.
Should there be any discrepancies between information contained in emails and SMS and applicants' JUPAS accounts, the information contained in the JUPAS accounts will prevail.
Applicants are strongly advised to log in to their JUPAS accounts to double-check the related information.
■ Since important messages and correspondence from the JUPAS Office, the 9 JUPAS participating-institutions and the SSSDP institutions will be sent via applicants' mobile phone numbers and / or mailing addresses, applicants SHOULD NEVER share their mobile phone numbers or mailing addresses with other applicants in order to protect any information related to their JUPAS applications.
◊ SMS will be sent with the Registered SMS Sender ID of #JUPAS to a valid Hong Kong mobile phone number.